Value Payment Solutions Limited Acceptable Use Policy

ACCEPTABLE USE POLICY STATEMENT

Value Payment Solutions Limited (Valuepay), as a payment solutions service provider, is centred on delivering value through innovation and exceptional user experience and therefore recognises at all levels the need to ensure that its business operates smoothly and without interruption for the benefit of its customers, shareholders, and other stakeholders. 

Kindly visit our website, www.valuepayng.com , to learn more a bout our products and services. 

By using the Services, you agree to the terms and conditions of this Acceptable Use Policy. You shouldn’t use the Services if you don’t agree with this Acceptable Use Policy or any other agreement that governs your use of the Services.

1. RESTRICTED ACTIVITIES 

You may not use Valuepay’s products and services in connection with any service, transaction or activity that:

• Is fraudulent, deceptive, unfair or predatory.
• Results in or creates a significant risk of chargebacks, penalties, damages or other harm or liability.
• Violates any law or government regulation; promotes or facilitates such activities by third parties. 
• Violates any rules or regulations of any electronic fund transfer network (“Card Network”) such as Mastercard, Verve or Visa.
• Causes or threatens reputational damage to us or any Card Network.
• Involves any of the business categories listed in clause (2).

2. CERTAIN BUSINESS CATEGORIES 

You may not use Valuepay’s products and services in connection with any service, transaction or activity that:

a. Falls within the Prohibition List of the Nigerian Customs Administration of the Federal Republic of Nigeria.

b. Relates to the sale or purchase of any of the following:

• Banned narcotics, steroids, certain controlled substances or other products that present a risk to a consumer's safety;
• blood, bodily fluids or body parts;
• counterfeit items;
• illegal drugs and drug paraphernalia;
• fireworks, destructive devices and explosives;
• chemicals;
• recalled items;
• burglary tools;
• prohibited services;
• obscene material or pornography;
• certain sexually oriented materials or services;
• certain firearms, parts or accessories, ammunition, weapons or knives;
• unlicensed financial services, stocks or other securities;
• identity documents, government documents, personal financial records or personal information (in any form, including mailing lists);
• lottery tickets, sweepstakes entries or slot machines without the required license;
• sales of currency without BDC licence, cryptocurrency operators;
• items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction;
• offensive material or hate speech or items that promote hate, violence, racial intolerance, or the financial exploitation of a crime;
• stolen property;
• any product or service that is illegal or marketed or sold in such a way as to create liability to Valuepay; or
• production of military and paramilitary wears and accoutrement, including those of the Police and the Customs, Immigration and Prison Services.

c. This relates to transactions that involve the following:

• Shows the personal information of third parties in violation of applicable data protection laws;
• are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card;
• support pyramid or Ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs;
• pertain to ammunitions and firearms; and
• involve gambling, gaming and any other activity with an entry fee and a prize, including, but not limited to, casino games, sports betting, horse or greyhound racing, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not it is legally defined as a lottery) and sweepstakes unless the operator has obtained prior approval from Valuepay and the operator and customers are located exclusively in jurisdictions where such activities are permitted by law.

3. ACTIONS BY VALUEPAY

If we believe, in our sole discretion, that you may have engaged in any violation of this Acceptable Use Policy, we may (with or without notice to you) take such actions as we deem appropriate to mitigate risk to Valuepay and any impacted third parties and to ensure compliance with this Acceptable Use Policy. Such actions may include, without limitation:

a. Blocking the settlement or completion of one or more payments;

b. Suspending, restricting or terminating your access to and use of Valuepay ’s services;

c. Terminating our business relationship with you, including termination without liability to Valuepay of any payment service agreement between you and Valuepay;

d. Taking legal action against you;

e. Contacting and disclosing information related to such violations to

• Persons who have sold/purchased goods or services from you, 
• Any banks or Card Networks involved with your business or transactions, 
• Law enforcement or regulatory agencies, and 
• Other third parties that such violations may have impacted; or

f. Assessing against you any fees, penalties, assessments or expenses (including reasonable attorneys’ fees) that we may incur as a result of such violations, which you agree to pay promptly upon notice.

4. UPDATES, MODIFICATIONS AND AMENDMENTS 

Valuepay reserves the right to modify these Acceptable Use Policy at any time and will notify you of any such changes by email. We advise that you check this page often, referring to the date of the last modification on the page.

5. CONTACT US 

If you would like to contact us to understand more about this policy or wish to contact us concerning any matter relating to it, you may do so via the contact form. 

Send an email to contact@valuepay.ng